Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Bury | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Bury collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Bury is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Bury, UK. We act as the data controller for all personal information collected through our services.

2. Data We Collect

When you use our services, we may collect the following types of information:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and other health-related data necessary to provide safe pharmacy services
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and device information collected when you visit our website
Communication records: Records of any correspondence you have with us

3. How We Use Your Data

We use your personal and health data for the following purposes:

To assess your suitability for weight loss treatments and provide safe, appropriate clinical care
To process your orders and arrange delivery — orders are dispatched within 1 working day once approved by our pharmacist
To communicate with you regarding your treatment, orders, and any follow-up care
To maintain accurate clinical records as required by GPhC standards
To comply with our legal and regulatory obligations as a registered pharmacy
To improve our website and service quality

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and where health data is concerned, the provision of healthcare and treatment.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Necessary for the website to function correctly
Analytics cookies: Help us understand visitor behaviour and improve our service
Functional cookies: Remember your preferences to enhance your experience

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only in the following circumstances:

Healthcare providers: Where clinically necessary, relevant health information may be shared with your GP or other treating clinicians
Delivery partners: Your name and address may be shared with our courier service solely for the purpose of delivering your medication
Payment processors: Billing information is handled securely by our third-party payment provider
Regulatory bodies: We may be required to share data with the GPhC, NHS, or other authorities to meet our legal and professional obligations
IT and platform providers: Trusted service providers who assist in operating our website and systems under strict data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance, or longer where legally required. Other data is retained only for as long as necessary to fulfil the purposes for which it was collected.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely and access is restricted to authorised staff only.

8. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request erasure of your data in certain circumstances, and object to or restrict how we process your information. To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this privacy policy or wish to make a data-related request, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Bury
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009